Waiter / Waitress

Job Description We are currently looking for dynamic, and self motivated Food & Beverage professionals whowant to move their careers forward. As a Waiter / Waitress you are responsible to provide professional service to our guests,ensuring their restaurant visit will become a memorable dining experience whereby your rolewill include key responsibilities such as: • Perform all necessary tasks to service food and beverage according to the standard ofperformance manual of the hotel • Greet and seat customers and serve them in a professional, discreet and personalized way • Acquire in depth knowledge of the food and beverage menu of the assigned outlet in orderto assist and provide advice to guests • Consistently monitor quality of food & beverage being served • Practice good customer relations and attend to customer complaints / queries satisfactorily • Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep ofall service equipment • Responsible for all service preparations before, during and after the service (mis-en-placeand mis-en-scene) • Ensure minimum wastage, breakage and spoilage • Actively use up selling techniques to exceed guest expectations and increase revenue Requirements Education, Qualifications & Experiences You should ideally have a diploma degree in hospitality or a vocational training in food     beverage with previous experiences as a Waiter Waitress in a high volume restaurant. A good command of English and additional skills/ like guest service and interpersonal are essentials. Knowledge & Competencies The ideal candidate will be hands on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure/ have attention to details and should possess following competencies  Adaptability Customer Focus Recognizing Differences Taking Responsibility Teamwork Understanding the Job