Waiter / Waitress

Job Description We are currently looking for dynamic and self motivated Food & Beverage professionals who want to move their careers forward. As a Waiter Waitress, you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as: * Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel * Greet and seat customers and serve them in a professional/ discreet and personalized way * Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests * Consistently monitor quality of food & beverage being served * Practice good customer relations and attend to customer complaints queries satisfactorily * Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment Responsible for all service preparations before/ during and after the service (mis en place and mis en scene) * Ensure minimum wastage/ breakage and spoilage * Actively use up selling techniques to exceed guest expectations and increase revenue Requirements Education/ Qualifications: You should ideally have a diploma degree in hospitality or a vocational training in food beverage with previous experiences as a Waiter Waitress in a high volume restaurant. A good command of English and additional skills/ like guest service and interpersonal are essentials. Knowledge & Competencies: The ideal candidate will be hands on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure/ have attention to details and should possess following competencies: Adaptability Customer Focus Recognizing Differences Taking Responsibility Teamwork Understanding the Job