Waiter/Waitress

Job Description We are currently looking for dynamic and self-motivated Food & Beverage professionals who want to move their careers forward. As a Waiter / Waitress, you are responsible for providing professional service to our guests, ensuring their restaurant visit becomes a memorable dining experience. Your key responsibilities will include: * Perform all necessary tasks to serve food and beverages according to the hotel's Standard of Performance Manual. * Greet and seat guests, providing professional, discreet, and personalized service. * Acquire in-depth knowledge of the food and beverage menu of the assigned outlet to assist and advise guests. * Consistently monitor the quality of food and beverages being served. * Maintain positive guest relations and handle complaints and inquiries satisfactorily. * Maintain hygiene and cleanliness standards in the outlet and ensure the proper upkeep of all service equipment. * Complete all service preparations before, during, and after service (mise en place and mise en scène). * Ensure minimum wastage, breakage, and spoilage. * Actively apply upselling techniques to exceed guest expectations and increase revenue. Requirements EDUCATION, QUALIFICATIONS & EXPERIENCE You should ideally have a diploma or degree in Hospitality or vocational training in Food & Beverage, with previous experience as a Waiter / Waitress in a high-volume restaurant. A good command of English, along with strong guest service and interpersonal skills, is essential. KNOWLEDGE & COMPETENCIES The ideal candidate will be hands-on, with a genuine passion for people and service, combined with a positive and pleasant attitude. You should be able to thrive in a busy environment, remain calm under pressure, demonstrate attention to detail, and possess the following competencies: * Adaptability * Customer Focus * Recognizing Differences * Taking Responsibility * Teamwork * Understanding the Job