Waiter/Waitress

Job Description Key responsibilities: * Welcome and seat guests in a friendly and professional manner. * Present menus, explain menu items, promotions, and daily specials. * Take guest orders accurately and relay them promptly to the kitchen and bar. * Serve food and beverages according to company standards. * Ensure guest satisfaction by anticipating needs and responding promptly to requests. * Check on guests during their meal and handle concerns or complaints professionally. * Prepare and present bills accurately and process guest payments. * Maintain cleanliness and organization of tables, service stations, and dining areas. * Set up and clear tables efficiently before, during, and after service. * Adhere to food safety, hygiene, and health regulations. * Support colleagues and assist with restaurant operations as required. * Attend departmental training and meetings. Requirements * High school diploma or equivalent. * Previous experience in a restaurant, hotel, or hospitality environment preferred. * Good communication and interpersonal skills. * Customer-focused with a positive attitude. * Ability to work in a fast-paced environment. * Basic knowledge of food and beverage service standards. * Ability to work flexible shifts, including weekends and public holidays. * Good grooming and professional appearance.