Return Team Leader

Job Description We are looking for a motivated and detail-oriented Return Team Leader to oversee and manage return operations, ensuring efficient processing, accurate documentation, and compliance with company standards. Key Responsibilities: * Lead, supervise, and develop the returns team, ensuring effective handling of damaged and expired products. * Optimize return processes to minimize losses and maximize product recovery. * Coordinate with Logistics, Inbound, Stock Control, Procurement, and other relevant departments to ensure smooth operations. * Conduct regular audits and analyze return data to identify trends, root causes, and improvement opportunities. * Manage supplier relationships and negotiate return terms. * Ensure adherence to company policies, quality standards, and regulatory requirements. Requirements * Diploma in Business Administration, Supply Chain, Logistics, or a related field (required). * Bachelor's degree in a related field is an advantage. * Minimum 2 years of experience in a similar role, preferably within the retail industry. * Strong leadership, communication, and negotiation skills. * Excellent analytical and problem-solving abilities. * Proficiency in Microsoft Office and inventory management systems. * Ability to work under pressure and meet deadlines.