Intern - Front Office

Job Description HYDE Dubai is looking for an enthusiastic and guest-focused Front Office Intern to join our team! Expected Start Date: February 2027. This opportunity offers aspiring hospitality professionals the chance to gain valuable practical experience in a lifestyle hotel setting, enhance their communication and guest relations skills, and develop a deeper understanding of delivering personalized service and memorable guest experiences. Key Responsibilities: * Greet and welcome guests and visitors with a friendly and professional demeanor. * Answer incoming phone calls, direct inquiries, and provide information in a courteous manner. * Manage visitor check-in and check-out procedures while maintaining accurate records. * Schedule appointments and manage the reception calendar efficiently. * Respond to emails and written inquiries in a timely and professional manner. * Perform general administrative tasks, including filing, data entry, and document organization. * Maintain a clean, organized, and welcoming front desk area. * Assist with basic troubleshooting of front desk equipment and systems. * Support other team members and departments as needed. * Demonstrate professionalism and discretion when handling sensitive information. Qualifications * Currently pursuing a diploma or degree in Hospitality Management or a related field. * Positive attitude, eagerness to learn, and passion for hospitality. * Good communication skills in English; additional languages are an advantage. * Strong interpersonal and communication skills, both verbal and written. * Ability to multitask and prioritize in a busy environment. * Basic computer literacy and proficiency with Microsoft Office. * Reliable, punctual, and committed to maintaining high standards of service. Company Description HYDE is much more than a brand – it is a state of mind. We celebrate the true spirit of discovery and the adventure of human connection. Authentically personal and captivating iconic moments.